Interviews

The gold standard for getting to know your customers

One-on-One Conversations

Goal

Interviews are dedicated to learning who your customers are and what makes them tick

Strengths

  1. Personal - we give our full attention to each customer to uncover the deepest insights

  2. Flexible - we can format discussions and deep dive on any topic

  3. Applicable - we lean on interviews for any type of project, at any point in the timeline

  4. Fuel - these findings generate many types of deliverables, new design cycles, and further research

Sample Size

Small - 4 to 6 customers
Medium - 6 to 12
Large - 12 to 20

Quick ‘n Dirty - 3 to 4 weeks
Standard - 4 to 6
Extended - 6 to 8

Med Sample + Std Timeline - $50,000

Timeline

Rough Cost