Interviews
The gold standard for getting to know your customers
One-on-One Conversations
Goal
Interviews are dedicated to learning who your customers are and what makes them tick
Strengths
Personal - we give our full attention to each customer to uncover the deepest insights
Flexible - we can format discussions and deep dive on any topic
Applicable - we lean on interviews for any type of project, at any point in the timeline
Fuel - these findings generate many types of deliverables, new design cycles, and further research
Sample Size
Small - 4 to 6 customers
Medium - 6 to 12
Large - 12 to 20
Quick ‘n Dirty - 3 to 4 weeks
Standard - 4 to 6
Extended - 6 to 8
Med Sample + Std Timeline - $50,000